Palazzo San Firmino Suite Canal View - Venice

The staff here was very friendly, and the food was fantastic, the beds were extremely comfortable and the room had a safe, mini bar, and central heating.

Location was perfect and the staff were accommodating and kind. The suite we stayed in was spacious and had it's own beautiful stairway entry from the back.

The hand held shower in the cramped bathtub part of the bathroom made showering very difficult. They have made great use of the space but still its very awkward for use.

Great location ,very friendly staff,relaxing environment

little difficult to initially find

The room had comfortable beds, a safe, a mini bar, and central heating.

The stuff was affable and amicable. We had a unique double room with a fantastic shower, the air condition and a beautiful view.

this place is fabulous and the staff are incredibly polite. tastefully decorated and well-appointed room with view, has free wi-fi. the breakfast includes delightful food, such as croissants, yoghourt, eggs and cheese. when i am in venice, i like staying here.

The staff here is welcoming and very kind, I strongly recommend this place to anyone.

It is a charming B%B. The host is eager to please, however, it might be helpful if his English were a little more fluent.

We had some difficulty finding it once we arrived at Campo Santa Maria de Formosa. A clearer description of exactly where the entrance to the B&B is located would be helpful.

Excellent hotel,MR. Ventura is a very nice person and a super guide! The castle is situated near all the historical monuments of Venice.Lot of sightseeings around this place! One important thing: there is a lift in the castle-very comfortable and suitable for the children or old people! Highly recommend!

The staff is very nice, helpful, and incredibly polite. They ensure you have a really enjoyable time here. - It has a perfect and magnificent location to see an ornate covered 16th-century stone footbridge.

Location was great. Just be aware that if traveling with many or big baggage you have to pass a few bridges (steps) in order to reach the hotel. The bathroom was nice and clean. The tripple superior room with a nice view to the chanel. Space of the room is good. Good service and support of the owner. Just be aware that is a B&B and not a big hotel chain.

Poor internet connection in the triple superior room. Good only in a corner of the room.

location - easy to walk to many of the areas of interest to us

Owner has a poor command of English. If you do not speak Italian, you will have difficulty communicating. He was however, very friendly and tried his best. If he wants to attract Enlish only speaking customers, I would suggest he take an English speaking class

The breakfast items such as croissants, yogurt, eggs, and cheese were all delightful. the very nice and helpful staff upgraded us to a contemporary room with a view. - the location was magnificent, just a minute's walk from Saint Mark's Square.

The room is elegant and impressive with convenient decor. It boasts a marvelous location; close enough to St Mark's Square and the Rialto Bridge, other landmarks, and canals. I am really grateful to the kind staff for an amazing stay.

Great location, close to all the sights. Rooms were comfortable and spacious. Breakfast was good and there were plenty of restaurants in the area.

Reception staff were not helpful and seemed unfriendly. Some things in the room were broken and not well-maintained.